HOW CAN WE HELP YOU?

Have a question? Feel free to check out our FAQs

SHIPPING INFO

HOW MUCH IS SHIPPING

We provide Free Shipping For All Products.

NOTES:

  1. After the order has been paid, the warehouse needs 1-3 days to process your order.
  2. We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and customs clearance issues.
  3. lf there is any shipping issue with your package, you must contact Customer Support within 180 days after your order was placed.

HOW LONG WILL DELIVERY OF MY PERSONALISED ORDER TAKE
  1. Orders with engraving or monogramming items will be delivered in 7-10 working days.
  2. Orders with personalized and non-personalized items cannot be split into two separate shipments and will be delivered in 7-10 working days.
  3. To check on the status of an order, please Contact Us by quoting your order number.
HOW WILL I KNOW MY ORDER HAS SHIPPED
  1. You will receive a shipping confirmation email once your order is ready to ship.
  2. Please keep in mind delivery dates may change due to inclement weather conditions or holidays.
RECEIVING YOUR REFUND
  1. We aim to process all returned orders within 14 working days, however this may take up to 30 working days during busier times of the year.
  2. All refunds will be credited back to the original payment method.